Clinic Location

7600 France Ave S.
Suite 4100
Edina, Minnesota 55435     
Get Directions & Map
Phone:(952) 831-1551
Fax: (952) 831-0725

Clinical Questions

Medication Refills

The physicians at France Avenue Family Physicians receive many requests for medication refills from patients and pharmacies.  Here are a few suggestions to make refilling your medications easier:

  • Many long-term medications can be refilled without a new prescription via a telephone call to your pharmacy.  For refills, plan ahead and call your pharmacy one week prior to running out of your medication.  Once you've placed the call, please allow 24 - 48 hours for the process to take place.
  • You can also request a refill using the patient portal.  Sign up today to access your medication refills. 
  • To assure appropriate use and monitoring of your medication, your physician may require that you be seen before a prescription can be refilled.  Therefore, it is important to call for a physician appointment when you have one refill left.
  • Refills that require a physician's authorization will be approved Monday through Friday, 8:00am to 5:00pm only.  We are unable to respond to refill requests after office hours because your medical record is not available for review at that time. You may pick up approved prescriptions during your pharmacy's hours.
  • Pharmacies offer automatic refill options for long-term medications, which can help you manage your refills. Check with your pharmacy for set up.

Test Results

Patients are always anxious to receive test results. Most results are received in the office and reviewed by the physicians within three to five working days, but some tests take somewhat longer. If a test result is found to be a critical value, you will be notified by phone at once. All normal test results will be relayed to you through the Patient Portal website, letter or a telephone call. However, if you have not received your test results within ten days, please call and leave a message with the nurse requesting the results. Our nurses will be glad to return your call.

New Prescriptions

For the health and safety of our patients, prescriptions are not given unless a patient is seen in the office.  Please make an appointment to see a physician for medical needs that may require medication.

Medical Questions

If you have a medical question during office hours, your call will be returned by a nurse. If necessary, the nurse will suggest an appointment with your physician. Our staff is available to answer your questions by phone, however, observation and examination are essential to the practice of quality medicine.